Government Services – Enterprise Business Transformation
Empowering the Government Services industry with tailored consultancy solutions for sustainable growth.
An Introduction To Our Government Services Platform
Modus Business Transformation Core Modules
Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
01 - Business Model Management - Manage and Adapt
The Business Model Management Hub in Modus Enterprise Transformation Platform (ETP) is designed to help government services enterprises effectively manage and adapt their business models. It ensures comprehensive analysis and strategic planning for markets, customers, products, and services.
Key Features:
Business Model Management: Set up and analyse current and future business models. Address various aspects such as markets, customers, products, and services.
Business Transformation Survey: Conduct surveys to assess the current state of business transformation. Identify areas for improvement and track transformation progress.
Transformation Strategy Hub: Develop and centralise transformation strategies. Align strategic objectives with actionable plans for seamless execution.
Importance:
Holistic View: Provides a comprehensive overview of the business landscape, enabling informed decision-making.
Strategic Alignment: Ensures that business models are aligned with long-term strategic goals.
Adaptability: Enhances the ability to quickly adapt to market changes and evolving customer needs.
Benefits:
Improved Efficiency: Streamlines the process of setting up and managing business models.
Enhanced Decision-Making: Facilitates better decision-making through detailed analysis and strategic planning.
Increased Agility: Promotes agility by enabling quick responses to changes in the business environment.
Why Choose Modus ETP ?
Centralised Management: Centralises business model management for easier oversight and control.
Integrated Tools: Integrates with other Modus ETP tools for a unified transformation approach.
Expert Support: Leverages Modus’s expertise in business transformation for successful implementation.
02 - The Value Chain Modeler - Manage and Adapt
The Value Chain Modeler in Modus Enterprise Transformation Platform (ETP) is designed to help government services enterprises manage and adapt their business models. It provides a comprehensive view of the end-to-end value chain, facilitating effective planning and growth strategies.
Why Choose Modus ETP ?
Comprehensive Analysis: Offers a thorough analysis of the value chain for better understanding and management.
Integrated Approach: Integrates with other Modus ETP tools for a unified transformation strategy.
Expert Guidance: Leverages Modus’s expertise to drive successful business transformations.
Key Features:
Value Chain Analysis:
Gain insights into the complete business model.
Identify key touch-points and areas for improvement.Value Chain Surveys:
Conduct surveys to assess the effectiveness of the value chain.
Gather data to inform strategic decisions and optimisations.Target Operating Model:
Develop a target operating model to guide business transformation.
Align operational activities with strategic objectives.
Importance:
Holistic View: Provides a complete picture of the business processes and interactions.
Strategic Planning: Enables effective articulation, illustration, and planning of business growth.
Efficiency Improvement: Helps identify inefficiencies and areas for optimisation within the value chain.
Benefits:
Enhanced Decision-Making: Facilitates data-driven decisions with detailed value chain insights.
Streamlined Operations: Promotes smoother and more efficient business operations.
Scalability: Supports scalable growth strategies aligned with business goals.
03- The Operating Model - Organize and Sustain
The Operating Model in Modus Enterprise Transformation Platform (ETP) helps government services enterprises organize and sustain their operational processes. It captures and visualises these processes, creating a living knowledge hub that serves as a centre of excellence for ways of working.
Key Features:
TOM and Operating Model Design:
Define and design your Target Operating Model (TOM).
Establish a clear structure for operational processes.Operating Model Components:
Identify and manage key components of the operating model.
Ensure all elements are aligned with business objectives.Product and Services Value System Design:
Develop a comprehensive value system for products and services.
Optimise the value delivered to customers.Customer Experience Design (CX):
Enhance customer experience through well-designed processes.
Align CX with overall business goals.Business Role and Skill-Based Design:
Define business roles and required skills.
Ensure the right people are in the right roles for optimal performance.Process Support Office:
Establish a support office to manage and sustain process knowledge. Provide ongoing training and support for continuous improvement.
Importance:
Comprehensive Organisation: Organises all operational processes into a cohesive framework.
Sustainability: Maintains a living knowledge hub for ongoing process improvements.
Training and Development: Serves as an ongoing training guide to keep teams updated and skilled.
Benefits:
Enhanced Efficiency: Streamlines operations and improves efficiency.
Consistent Quality: Ensures consistent quality across all processes.
Scalable Growth: Supports scalable growth by providing a clear operational framework.
Why Choose Modus ETP ?
Integrated Design: Integrates all aspects of the operating model for seamless management.
Expert Guidance: Leverages Modus’s expertise to design and sustain effective operating models.
Ongoing Support: Provides continuous support through the Process Support Office.
04 - The Transformation Assets and Portfolio Module - Discover and Transform
The Transformation Assets and Portfolio Module in Modus Enterprise Transformation Platform (ETP) is designed to help government services enterprises successfully execute and deliver their transformation vision. It provides a comprehensive library of pre-defined templates and methods to streamline the transformation process.
Key Features:
Portfolio Management Office:
Centralise the management of all transformation portfolios.
Ensure visibility and control over transformation initiatives.Pillar/Initiative Management Office:
Manage specific pillars or initiatives within the transformation program.
Align initiatives with strategic objectives.Programme Management Office:
Oversee the entire transformation program.
Coordinate between different projects and ensure alignment with the overall strategy.Project Management Office:
Manage individual transformation projects.
Ensure timely and efficient project delivery.Project Support Office (Virtual PMO):
Provide virtual support for project management. Ensure consistent application of
Benefits:
Efficient Management: Facilitates efficient management of transformation portfolios and projects.
Consistent Quality: Ensures consistency and quality in transformation efforts.
Scalable Solutions: Supports scalable transformation solutions for long-term success.
Importance:
Streamlined Execution: Provides a structured approach to executing transformation projects.
Comprehensive Support: Offers extensive support through centralised assets and methodologies.
Enhanced Control: Ensures visibility and control over all aspects of the transformation.
Why Choose Modus ETP ?
Integrated Approach: Integrates all necessary tools and assets for a seamless transformation.
Expert Guidance: Leverages Modus’s expertise to drive successful
transformations.Ongoing Support: Provides continuous support to ensure sustained transformation success.
05 - Organizational Change Management - Unite and Thrive
The Organizational Change Management module in Modus Enterprise Transformation Platform (ETP) empowers government services enterprises to drive and achieve full adoption of change. It focuses on building organizational structures, pathways, and skills down to individual roles and resources.
Key Features:
Change Management Office: Centralises change initiatives and ensures effective implementation.
Comms Management Office: Manages all communication strategies related to change.
Organisational Design Management Office: Designs and manages the organisational structure and roles.
Leadership Development Practices: Develops leadership skills to guide the organisation through change.
Change Workbench: Provides tools and resources for managing change processes.
Adoption and Course Correct: Ensures full adoption of changes and allows for adjustments as needed.
Training and Launch Academy: Offers training programs to support change initiatives and ensure smooth launches.
Importance:
Unite and Thrive: Foster a unified approach to change that ensures everyone in the organisation is engaged and aligned.
Ensure Adoption: Drive full adoption of change initiatives to maximise their impact.
Build Skills: Develop essential skills at all levels to support ongoing change.
Support Continuous Improvement: Enable continuous learning and improvement through structured training and development programs.
06 - Engagement Hub - Share and Guide
The Engagement Hub in Modus ETP is designed to centralise communication and guide teams through transformation processes, ensuring everyone stays informed and aligned.
Benefits:
• Increased Transparency: Ensures everyone is on the same page with the
latest updates.
• Improved Efficiency: Streamlines communication and reduces information
silos.
• Better Decision-Making: Provides timely insights through polls and surveys
for informed decisions.
Key Features:
Centralise Transformation Comms: Streamlines all transformation-related communications in one place.
Latest News: Provides updates on the latest developments and news related to transformation.
Poll Surveys: Conducts surveys to gather feedback and insights from the team.
Transformation Team Areas: Dedicated spaces for transformation teams to collaborate and share information.
Business Team Areas: Areas for business teams to stay informed and involved in the transformation process.
Calendar Roadmaps: Visualises key milestones and timelines for transformation projects.
Language Capability: Supports multiple languages to ensure inclusivity and clear communication.
Transformation and Change Alerting: Sends alerts and notifications to keep everyone updated on important changes and developments..
Importance:
Share and Guide: Keep all teams informed and aligned throughout the transformation journey.
Enhance Collaboration: Foster better collaboration between transformation and business teams.
Ensure Transparency: Maintain clear and consistent communication to avoid misunderstandings.
Support Inclusivity: Provide information in multiple languages to ensure everyone is on the same page.
Why Choose Modus ETP:
• Unified Platform: Integrates all communication and collaboration tools in one platform.
• Real-Time Updates: Keeps teams informed with real-time news and alerts.
• Global Reach: Supports diverse teams with multi-language capabilities.
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Transformation As Usual Capability Model
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Individual and Team Capability Development