​​Healthcare – Enterprise Business Transformation

​Empowering the Healthcare industry with tailored consultancy solutions for sustainable growth.

An Introduction To Our Healthcare Platform

​Modus Business Transformation Core Modules

Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.

01 - Business Model Management - Manage and Adapt

Empower your healthcare enterprise to navigate and excel in a complex landscape with the Business Model Management Hub. Embrace change, drive innovation, and achieve sustainable growth.

The Business Model Management Hub within the Modus Enterprise Transformation Platform (ETP) is crucial for healthcare enterprises aiming to adapt and thrive in a rapidly evolving industry.

Key Features: 

  • Business Model Management: Design, implement, and refine business models that drive success.

  • Business Transformation Survey: Regularly assess your organization’s
    readiness for change and identify areas for improvement.

  • Transformation Strategy Hub: Develop and execute comprehensive transformation strategies that align with your business goals. 

  • Stakeholder Engagement: Facilitate collaboration and communication across departments, ensuring all stakeholders are aligned and engaged in the transformation process.

  • Sustainability: Embed sustainable practices within your business models, promoting long-term growth and resilience.

Here’s why integrating this hub into your organization is vital:

  • Comprehensive Analysis: Evaluate your current and future business models, considering key aspects such as markets, customers, products, and services.

  • Strategic Alignment: Align your business models with strategic goals to ensure every operational decision supports your overarching vision.

  • Adaptability: Quickly adapt to market changes, regulatory shifts, and emerging trends, ensuring your healthcare enterprise remains competitive and compliant.

  • Enhanced Decision-Making: Utilize data-driven insights to make informed decisions, minimizing risks and maximizing opportunities.

  • Transformation Readiness: Prepare your organization for transformative initiatives by identifying potential areas for improvement and innovation.

02 - The Value Chain Modeler - Manage and Adapt

Leverage the Value Chain Modeler to enhance your operational efficiency, drive innovation, and achieve sustainable growth in the healthcare sector.

The Value Chain Modeler within the Modus Enterprise Transformation Platform (ETP) is essential for healthcare enterprises aiming to streamline operations and drive growth.

Key Features:

  • Value Chain Analysis: In-depth analysis of each component of your value chain to optimize performance.

  • Value Chain Surveys: Collect valuable insights from stakeholders to inform strategic decisions.

  • Target Operating Model: Develop and implement a target operating model that aligns with your business objectives.

Here's why incorporating this tool is crucial:

  • Comprehensive Understanding: Gain a holistic view of your entire business model and its touch points across the end-to-end value chain.

  • Enhanced Articulation: Clearly articulate and illustrate each component of your value chain, ensuring all stakeholders understand the operational flow.

  • Strategic Planning: Develop detailed plans for business growth by identifying key areas for improvement and innovation.

  • Operational Efficiency: Streamline processes to enhance efficiency, reduce costs, and improve patient care outcomes.

  • Targeted Surveys: Conduct value chain surveys to gather insights and feedback, enabling data-driven decision-making.

  • Alignment with Goals: Ensure your value chain aligns with your strategic goals and supports your target operating model.

  • Continuous Improvement: Regularly evaluate and adapt your value chain to stay ahead of industry trends and regulatory changes.

03- The Operating Model - Organize and Sustain

Empower your healthcare enterprise with the Operating Model to achieve organized, sustainable, and efficient operations.

The Operating Model in the Modus Enterprise Transformation Platform (ETP) is crucial for organizing and sustaining your healthcare enterprise.

Key Features:

  • TOM and Operating Model Design:

    Create and manage target operating models tailored to your strategic objectives.

  • Operating Model Components:

    Define and integrate essential components of your operating model.

  • Product and Services Value System Design:

    Design systems that enhance the value of your products and services.

  • Customer Experience Design (CX):

    Focus on patient-centric approaches to improve customer experiences.

  • Business Role and Skill-Based Design:

    Develop roles and skills that align with your operational needs.

  • Process Support Office:

    Provide support and governance for all operational processes.

Here’s why having multiple operating models is essential:

  • Comprehensive Organization: Define, capture, and visualize all operational processes and activities within your healthcare organization.

  • Living Process Knowledge Hub: Maintain a dynamic 'Ways Of Working Centre Of Excellence' to continuously update and share best practices.

  • Adaptability: Quickly adapt to industry changes and regulatory requirements, ensuring compliance and efficiency.

  • Enhanced Training: Use multiple operating models as ongoing training guides to up-skill your workforce and maintain high standards.

  • Improved Customer Experience: Design and implement strategies that enhance patient care and satisfaction.

  • Strategic Alignment: Ensure your operations align with business goals and patient needs, driving overall success.

  • Efficiency and Excellence: Streamline processes and eliminate inefficiencies, leading to improved service delivery and operational excellence.

04 - The Transformation Assets and Portfolio Module - Discover and Transform

Empower your healthcare enterprise to discover and transform with the comprehensive and connected capabilities of the Transformation Assets and Portfolio Module.

The Transformation Assets and Portfolio Module in the Modus Enterprise Transformation Platform (ETP) is essential for executing and delivering your healthcare enterprise's transformation vision.

Key Features:

  • Portfolio Management Office: Oversee and manage your entire transformation portfolio.

  • Pillar/Initiative Management Office: Focus on specific pillars or initiatives within your transformation strategy.

  • Program Management Office: Manage large-scale transformation programs with precision.

  • Project Management Office: Ensure successful delivery of individual projects.

  • Project Support Office (or Virtual PMO): Provide support and governance for project execution.

Centralized and Connected Transformation Assets:

  • Value Chain Analysis: Optimize your value chain for maximum efficiency.

  • Business Model Analysis: Analyze and refine your business model to align with transformation goals.

  • Transformation Strategy: Develop and execute a robust transformation strategy.

  • Transformation Mobilization: Mobilize resources and stakeholders for effective transformation.

  • Planning Management: Plan and manage all aspects of your transformation journey.

  • Transformation Log Management: Track progress and maintain comprehensive transformation logs.

Here’s why incorporating this module is crucial:

  • Comprehensive Library: Access a vast library of pre-defined templates and methods to streamline your transformation process.

  • Centralized Management: Manage all aspects of your transformation from a single, centralized platform.

  • Efficient Execution: Ensure seamless execution of transformation initiatives with robust planning and management tools.

  • Enhanced Collaboration: Foster collaboration across teams with connected transformation assets and integrated management offices.

  • Improved Visibility: Gain real-time visibility into all transformation activities, enabling informed decision-making and timely adjustments.

  • Risk Mitigation: Identify and mitigate risks early through comprehensive analysis and management practices.

05 - Organizational Change Management - Unite and Thrive

Unite and thrive with the Organizational Change Management module, empowering your healthcare enterprise to fully embrace and sustain transformational change.

The Organizational Change Management module in the Modus Enterprise Transformation Platform (ETP) is vital for driving and achieving full adoption of change within your healthcare enterprise.

Key Features:

  • Change Management Office: Oversee and manage all change initiatives.

  • Comms Management Office: Ensure effective communication throughout the change process.

  • Organizational Design Management Office: Design and manage
    organizational structures to support transformation.

  • Leadership Development Practices: Develop leaders who can drive and sustain change.

  • Change Workbench: Access tools and resources to facilitate change management.

  • Adoption and Course Correct: Monitor adoption rates and make necessary adjustments.

  • Training and Launch Academy: Provide training and support to ensure successful implementation.

​Here’s why integrating this module is essential:

  • Full Adoption of Change: Ensure complete adoption of transformation initiatives across your organization.

  • Engaged Workforce: Engage employees and build organizational structures that support change.

  • Skill Development: Develop pathways and skills tailored to individual roles and resources.

  • Leadership Growth: Foster leadership development to guide and sustain change efforts.

  • Continuous Improvement: Utilize tools to adopt changes and course-correct as needed.

  • Effective Communication: Manage communications to ensure all stakeholders are informed and aligned.

  • Training and Support: Provide comprehensive training and support through the Launch Academy.

  • Unite and thrive with the Organizational Change Management module, empowering your healthcare enterprise to fully embrace and sustain transformational change.

06 - Engagement Hub - Share and Guide

Empower your healthcare enterprise to share and guide effectively with the Engagement Hub, ensuring seamless communication and collaboration throughout your transformation journey.

The Engagement Hub within the Modus Enterprise Transformation Platform (ETP) is essential for centralizing and streamlining communication during transformation initiatives.

Key Features:

  • Centralize Transformation Comms: Streamline and manage all communication related to transformation.

  • Latest News: Provide real-time updates and news to keep everyone informed.

  • Poll Surveys: Conduct surveys to collect valuable feedback and insights. Transformation Team Areas: Designated spaces for transformation teams to collaborate.

  • Business Team Areas: Separate areas for business teams to coordinate and share updates.

  • Calendar Roadmaps: Integrated roadmaps to visualize transformation timelines.

  • Language Capability: Support communication in multiple languages for diverse teams.

  • Transformation and Change Alerting: Receive timely alerts to stay informed of important changes.

Here’s why integrating this hub is crucial:

  • Centralized Communications: Manage all transformation communications from a single platform, ensuring consistent and clear messaging.

  • Latest News Updates: Keep your team informed with the latest news and updates related to the transformation.

  • Interactive Poll Surveys: Gather feedback and insights through regular poll surveys to inform decision-making.

  • Dedicated Team Areas: Create specific areas for transformation and business teams to collaborate and share information.

  • Comprehensive Calendar Roadmaps: Visualize and track key milestones and deadlines with integrated calendar roadmaps.

  • Multilingual Support: Facilitate effective communication across diverse teams with language capability features.

  • Real-Time Alerts: Stay ahead with transformation and change alerts, ensuring timely responses to critical developments.

  • Transformation As Usual Capability Model

  • Individual and Team Capability Development