​​Household Services – Enterprise Business Transformation

​Empowering the Household Services Industry with tailored consultancy solutions for sustainable growth.

An Introduction To Our Household Services Platform

​Modus Business Transformation Core Modules

Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.

01 - Business Model Management - Manage and Adapt

Empower your Household Services Enterprise with Modus ETP's Business Model Management Hub. Gain a competitive edge by continuously adapting and refining your business models to align with market demands, customer needs, and service offerings.

By incorporating the Business Model Management Hub into your operations, you ensure your Household Services Enterprise remains dynamic, competitive, and capable of meeting future challenges.

Here's how it can benefit your business: 

  • Comprehensive Business Model Management:
    Set up and analyze current and future business models.
    Cover all aspects including markets, customers, products, and services.

  • Business Transformation Survey:
    Gather insights to identify areas for improvement.
    Understand transformation readiness and gaps.

  • Transformation Strategy Hub:
    Develop robust strategies for seamless transformation.

    Align business goals with actionable plans.

​Importance and Benefits:

  • Adaptability: Stay ahead of market changes and customer expectations by continuously evolving your business models.

  • Strategic Insights: Leverage comprehensive surveys to make informed decisions and identify transformation opportunities.

  • Effective Planning: Use the strategy hub to translate business goals into executable plans, ensuring successful transformation initiatives.  

02 - The Value Chain Modeler - Manage and Adapt

By integrating the Value Chain Modeler, your Household Services Enterprise can articulate, illustrate, and plan for sustainable business growth, ensuring every part of your operation works in harmony.

Unlock the full potential of your Household Services Enterprise with the Value Chain Modeller in Modus ETP. Gain a comprehensive understanding of your entire business model and its touch-points across the end-to-end value chain.

Here’s how it can drive your business growth:

  • Value Chain Analysis:
    Identify and map all key activities and processes.
    Gain insights into operational efficiencies and bottlenecks.

  • Value Chain Surveys:
    Collect data to evaluate the effectiveness of each value chain segment.
    Use insights to optimize and enhance performance.

  • Target Operating Model:
    Develop a future-state model that aligns with your strategic goals.
    Plan and execute transformational changes seamlessly.

​Importance and Benefits:

  • Holistic View: Understand every aspect of your business operations and how they interconnect.

  • Strategic Planning: Use detailed analysis to inform strategic decisions and drive growth.

  • Operational Efficiency: Identify and eliminate inefficiencies to optimise processes.

03- The Operating Model - Organise and Sustain

By integrating the Operating Model, your Household Services Enterprise can effectively organize, sustain, and enhance its operational processes, driving continuous improvement and business growth.
 
Streamline and sustain your operations with the Operating Model in Modus ETP. Define, capture, and visualize your operational processes and activities to create a dynamic, living process knowledge hub.

Here’s how it can benefit your business:

  • TOM and Operating Model Design:
    Develop a Target Operating Model (TOM) to guide strategic initiatives.
    Design and refine operating models for current and future needs.

  • Operating Model Components:
    Capture detailed components of your operating model.
    Ensure all processes are documented and optimized.

  • Product and Services Value System Design:
    Design value systems for your products and services.
    Align them with overall business goals.

  • Customer Experience Design (CX):
    Enhance customer experience through tailored process designs.
    Ensure every customer interaction is optimized for satisfaction.

​Importance and Benefits:

  • Sustainability: Keep your operations agile and adaptable with a living knowledge hub.

  • Training: Use multiple operating models as ongoing training guides to ensure staff are always up-to-date.

  • Efficiency: Streamline processes and improve overall efficiency.

  • Business Role and Skill-Based Design: Define roles and skills required for optimal operation. Use as an ongoing training guide for staff development.

  • Process Support Office: Establish a central hub for process support and continuous improvement. Maintain and update operational processes as needed.

04 - The Transformation Assets and Portfolio Module - Discover and Transform

By leveraging the Transformation Assets and Portfolio Module, your Household Services Enterprise can effectively discover, plan, and transform, ensuring a seamless and successful transformation journey. 

Elevate your Household Services Enterprise with the Transformation Assets and Portfolio Module in Modus ETP. Successfully execute and deliver your transformation vision using a comprehensive library of pre-defined templates and methods.

​Importance and Benefits:

  • Comprehensive Support: Access all necessary tools and templates for successful transformation.

  • Efficiency: Streamline project and program management with centralized assets.

  • Strategic Alignment: Ensure all transformation efforts are aligned with business goals.

Key Features:

  • Portfolio Management Office:
    Oversee and manage the entire transformation portfolio.
     Ensure alignment with strategic goals.

  • Pillar/Initiative Management Office:
     Manage specific initiatives and transformation pillars.
     Drive focused and effective change.

  • Program Management Office:
    Coordinate multiple projects under a unified program.
    Ensure seamless integration and delivery.

  • Project Management Office:
    Manage individual projects with precision.
    Utilize best practices for project success.

  • Project Support Office (or Virtual PMO):
    Provide virtual support for project execution.
    Ensure consistency and efficiency in project management.

05 - Organisational Change Management - Unite and Thrive

The Organizational Change Management module in Modus ETP helps Retail Fashion Enterprises drive and achieve full adoption of change, engaging and building organizational structure, pathways, and skills down to individual roles and resources.

Here’s how it can drive your business success:

  • Change Management Office:
    Centralize and coordinate all change initiatives.
    Ensure alignment with business goals.

  • Comms Management Office:
    Manage effective communication strategies.
    Keep all stakeholders informed and engaged.

  • Organizational Design Management Office:
    Design and optimize your organizational structure.
    Align roles and responsibilities with business objectives.

  • Leadership Development Practices:
    Develop strong leaders to guide your organization through change.
    Foster a culture of continuous improvement.

  • Change Workbench:
    Utilize tools and resources to manage change effectively.
    Monitor progress and make adjustments as needed.

  • Adoption and Course Correct:
    Ensure full adoption of new processes and systems.
    Identify and address any issues promptly.

  • Training and Launch Academy:
    Provide comprehensive training programs.
    Equip your team with the skills needed for success. 

​Importance and Benefits:

  • Seamless Adoption: Ensure changes are fully adopted across the organization.

  • Enhanced Communication: Keep everyone on the same page with effective communication.

  • Leadership Development: Build strong leaders to drive ongoing success.

  • Continuous Improvement: Foster a culture that adapts and thrives through change.  

06 - Engagement Hub - Share and Guide

By utilising the Engagement Hub, your Household Services Enterprise can share and guide effectively, ensuring smooth and informed transformation processes. 

Centralise and streamline your transformation communications with Modus ETP's Engagement Hub. Keep your team informed, engaged, and aligned with the latest updates and strategic initiatives.

Here’s how it can benefit your business:

  • Centralise Transformation Comms:
    Consolidate all transformation communications in one place.
    Ensure everyone has access to vital information.

  • Latest News:
    Share the most recent updates and announcements.
    Keep your team informed about key developments.

  • Poll Surveys:
    Gather feedback and insights from your team.
    Make data-driven decisions to improve processes.

  • Transformation Team Areas:
    Create dedicated spaces for transformation teams.
    Foster collaboration and alignment.

  • Business Team Areas:

    Provide specific areas for business teams to engage and collaborate.
    Enhance interdepartmental communication.

  • Calendar Roadmaps:
    Visualise important dates and milestones.
    Keep track of progress and upcoming events.

  • Language Capability:
    Support multilingual communication for diverse teams.
    Ensure clear understanding across global teams.

  • Transformation and Change Alerting:
    Receive alerts for important transformation and change updates.
    Stay proactive and responsive to changes. 

​Importance and Benefits:

  • Centralized Communication: Streamline all transformation communications in one hub.

  • Enhanced Collaboration: Foster teamwork with dedicated areas for transformation and business teams.

  • Informed Decision-Making: Use poll surveys to gather insights and improve strategies.

  • Proactive Management: Stay ahead with alerts for key transformation and change updates.

  • Transformation As Usual Capability Model

  • Individual and Team Capability Development